Nieuws, achtergronden en opinie over de onderwerpen Information Access an Enterprise Search, gepresenteerd in korte artikelen, webclippings en links naar interessante bronnen. -- News, backgrounds and opinions on the subject of Information Access and Enterprise Search, brought to you in short articles, clippings and links to interesting sites related to the subject.
donderdag 23 oktober 2008
Guessing About Search Intent
Mention Google and your audience closes their minds
listen and "erase" any recollection of other companies mentioned or
any suggestion that Google is not flawless.
"I have a hypothesis that if I mention Google in a talk, the audience
only hears the word "Google". The force of the brand is so strong and
users are predisposed to respond to Google in an intense way any other
companies mentioned fall to the wayside. Google, therefore,
obliterates some folks' ability to listen to information about other
companies. In this case, one person heard my criticism of Google's
bargain basement pricing as praise for Google."
Source: http://arnoldit.com/wordpress/2008/10/23/google-a-powerful-mental-eraser/